Hero-ing (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website heroing.global and use our coaching services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
We may collect personally identifiable information that you voluntarily provide to us when you:
This information may include:
When you visit our website, we may automatically collect certain information about your device, including:
We use the information we collect for the following purposes:
We may share your information in the following circumstances:
We may share your information with third-party service providers who perform services on our behalf, such as:
These service providers are bound by confidentiality agreements and may only use your information to perform services for us.
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We may disclose your information for any other purpose with your explicit consent.
Special Protection: Information shared during coaching sessions is treated with the highest level of confidentiality. We maintain strict professional standards regarding session content:
Exceptions: Confidentiality may be broken only when required by law or when there is imminent risk of harm to self or others.
We implement appropriate technical and organisational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:
Under South Africa’s Protection of Personal Information Act (POPI), you have the following rights:
To exercise these rights, please contact us at privacy@heroing.global. We will respond to your request within 30 days.
We use cookies and similar tracking technologies to improve your experience on our website. For detailed information about the cookies we use and your choices, please see our Cookie Policy.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.
Your information may be transferred to and maintained on servers located outside of South Africa. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
Your continued use of our services after any modifications constitutes acceptance of the updated Privacy Policy.
If you have questions about our use of cookies, please contact us:
Hero-ing
Email: privacy@heroing.global
Phone: +27 (82) 829-2112 or +27 (71) 087-6568
Address: 47 Hill Road, Emmarentia, Johannesburg, South Africa, 2195